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Answers to common questions

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FAQ

Does Melvin send my screen to a server?

No, and it does not read your screen at all by default. Melvin reads the accessibility structure of your apps, which is text rather than images, and that stays on your Mac. Web work runs in a browser Melvin operates in the cloud, and every run says which lane it used.

What does Melvin work with?

The entire Mac: Mail, Finder, Calendar, Notes, Messages, Preview, Settings and anything else that publishes an interface to macOS. And the web, in a cloud browser, so one run can start in Mail and finish on a web form.

Will Melvin send things without asking?

No. Every run reads first and changes second, and anything that cannot be undone waits for you: a sent email, a booked table, a deleted file, a payment. Everything reversible just runs.

How is this different from a chatbot?

A chatbot answers. Melvin does the job: it opens the apps, works the web, and finishes with the outcome you asked for. And it learns you, so every run starts already knowing how you work.

How much does it cost?

The apps are free downloads, and Free needs no card: the basic tools (calendar, reminders, notes, alarms, contacts, weather, maps and reading files) on one device. Pro adds every tool, all your devices, automations and scheduled checks, every connected account, app control and running Shortcuts. It is $39.99 a year after 7 days free, or $4.99 a month. Lifetime is one payment of $79, and the first 500 Founding Members pay $49. You pay on the website, through Stripe.

Can it run on a schedule?

Yes. Save a run and Melvin does it again with the same context, or put it on a schedule: daily, every weekday, or weekly, at a time you pick.

Is there a Windows version?

Not yet. Melvin is built for Apple silicon Macs first. Windows comes after.

How do I delete my data?

Use Delete all local data in Melvin, then follow the account deletion page to remove synchronized account data.

Can I use Melvin from ChatGPT or Claude?

Yes. Add Melvin to ChatGPT, Claude, Gemini or Grok once, and ask for things there: Melvin does them on your own Mac and iPhone and sends the result back. The Connect page has the steps.

Still stuck?

Using Melvin from Claude or ChatGPT? Read the connector guide.

For account or product issues, email support@trymelvin.com.

For plan limits and prices, see pricing. Your own plan is on the billing page.

For a privacy or security question, see the privacy and security pages.

To remove your account, follow the account deletion instructions.