Answers to common questions.
Can't find what you need below? Email support@trymelvin.com and a human will get back within one business day.
FAQ
No, and it does not read your screen at all by default. Melvin reads the accessibility structure of your apps, which is text rather than images, and that stays on your Mac. Web work runs in a browser Melvin operates in the cloud, and every run says which lane it used.
The entire Mac: Mail, Finder, Calendar, Notes, Messages, Preview, Settings and anything else that publishes an interface to macOS. And the web, in a cloud browser, so one run can start in Mail and finish on a web form.
No. Every run reads first and changes second, and anything that cannot be undone waits for you: a sent email, a booked table, a deleted file, a payment. Everything reversible just runs.
A chatbot answers. Melvin does the job: it opens the apps, works the web, and finishes with the outcome you asked for. And it learns you, so every run starts already knowing how you work.
Melvin is free to start, with a monthly usage allowance and no card required. Pro is $20 a month for five times that usage, Pro+ is $60 for fifteen times and Max is $200 for fifty times, each with more personalization, priority support and early beta access. Asking Melvin questions is always free.
Yes. Save a run and Melvin does it again with the same context, or put it on a schedule: daily, every weekday, or weekly, at a time you pick.
Not yet. Melvin is built for Apple silicon Macs first. Windows comes after.
Use Delete all local data in Melvin, then follow the account deletion page to remove synchronized account data.
A scripting API for power users is on the roadmap. Today, all interactions go through the Melvin app.
Still stuck?
For account or product issues, email support@trymelvin.com.
For plan limits and prices, see pricing. Your own plan and usage are on the billing page.
For a privacy or security question, see the privacy and security pages.
To remove your account, follow the account deletion instructions.